Supported integrations
ASA Hotel connects through defined OTA/SOAP messages and an authenticated booking import. Reservations, inventory and rate information each have their own data path. Other PMS systems require a separately planned adapter.
Website enquiries and availability requests can be submitted through configured interfaces. Technical setup is carried out with your website or PMS team.
Checking the import
- Under Bookings, open the latest import or received data.
- Check the processing status, period and affected bookings.
- Compare room categories and rate mappings with the maintained hotel rules.
- If an inventory transfer failed, resolve the cause before using automatic availability responses.
Important for offers
Successfully transferred daily inventory remains relevant until it changes. Missing daily values or a failed import must not imply availability or being sold out. StaySend checks offers using the available data.
Website access keys are managed securely. Do not enter keys or raw guest data in this public help or freely accessible documents.
Empty ASA updates and deletion notices
A valid empty update does not change existing bookings. An explicit deletion notice for a known reservation updates its current booking state without creating a new guest email. Existing history remains traceable.